Terms of Service

Last updated October 23, 2026 · Version 2026-10-23

The short version: StoryFrame helps you turn your words, audio, photos and footage into videos with AI. What you upload and what you make is your responsibility. Only upload things you own or have permission to use, including other people's faces and voices. Credits you buy as one-time packs don't expire; if a subscription ends, you have 90 days to use the credits left on your account.

1. Who we are and this agreement

StoryFrame is operated by The AI Method Inc ("StoryFrame", "we", "us"). These Terms are an agreement between you and us. By creating an account, signing in, or using StoryFrame (including the website, Director Mode, and our connectors for AI assistants), you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use StoryFrame.

2. Your account

You must be at least 18, or the age of majority where you live. Younger people may only use StoryFrame through a parent or guardian's account, with that parent or guardian supervising and responsible.
Keep your sign-in secure. You're responsible for what happens under your account.
Give us accurate information, and tell us if you think someone else is using your account.

3. Credits, subscriptions and refunds

Credits pay for what StoryFrame makes (pictures, animation, voices, dancing and so on). Prices are shown before you start, and credits are used as the work is done.
One-time credit packs you buy do not expire while your account is open and you have no subscription.
Subscriptions renew automatically each billing period until you cancel. You can cancel any time from Billing; you keep access until the end of the period you paid for.
After a subscription ends, you have 90 days to use any credits left on your account. After those 90 days, unused credits expire. We email you 30 days and 7 days before they expire. If you subscribe again before then, your credits stay. For anyone whose subscription ended before this policy was published, the 90 days start on the day it was published.
Declined payments. If your card is declined, we email you and try again. If a subscription payment is declined three times, we cancel the subscription and email you; the 90 days to use your remaining credits start then.
Refunds. Credits are not refundable once purchased, except where the law requires it. If something fails on our side (a render that doesn't complete, a result that is broken or isn't what was ordered), StoryFrame refunds the credits for it automatically or when you tell us. Billing mistakes are always corrected.
Prices can change; changes never affect credits you already hold or a billing period you already paid for.

4. Your content, and your responsibility for it

"Your content" means everything you give StoryFrame (text, scripts, documents, audio, music, photos, images, videos, dance videos, voice recordings, logos) and everything StoryFrame makes for you from it.

You keep ownership of your content. You give us permission to store, process, copy and change it only to provide StoryFrame to you: to make your videos, show them to you, keep backups, fix problems, and keep the service safe. We don't sell your content and don't use it to advertise.
You confirm that you have the rights to everything you upload, and that using it on StoryFrame doesn't break anyone else's rights, including copyright, trademarks, privacy and publicity rights.
You are responsible for your content and for how you use and publish your videos.

5. Real people, voices and likenesses

Only upload, animate, or put words in the mouth of a real person if you have their permission. That includes making them dance, move, speak, sing, or appear in a style they didn't choose.
For anyone under 18, that permission must come from their parent or guardian.
Voice cloning: only clone your own voice, or a voice you have clear written permission to use.
Never use StoryFrame to deceive people into believing someone said or did something they didn't, or to harass, embarrass or harm anyone.

6. Music and other people's work

Only upload music, footage, dances and images you made, bought a licence for, or otherwise have the right to use. Commercial songs you don't own can get your videos taken down or flagged by platforms like YouTube, and remain your responsibility.

7. What's not allowed

Sexual content involving minors, of any kind, ever. We report it to the authorities.
Sexually explicit content, or nudity of real people.
Hate, harassment, threats, or content that promotes violence or self-harm.
Impersonating a person, brand or organisation, or fake endorsements.
Scams, fraud, election misinformation, or anything illegal.
Trying to break, overload, reverse-engineer or get around StoryFrame's limits, pricing or safety checks.

We may refuse, remove, or stop making content that breaks these rules, and suspend accounts that do.

8. About AI-made results

StoryFrame uses AI models, including ones run by other companies (see the Privacy Policy). Results vary, can contain mistakes, and may look similar to things made for other people.
Check your video before you publish or rely on it, especially names, dates, facts and words on screen.
Depending on where you live, AI-made material may have limited copyright protection. We make no promise about your ability to register or enforce rights in it.

9. Copyright complaints

If you believe something on StoryFrame infringes your copyright, email info@theaim.online with: your contact details, the work you own, where the material is, a statement that you believe in good faith the use isn't authorised, and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for them. We remove infringing material and close accounts of repeat infringers.

10. You cover us for your content

If someone makes a claim against StoryFrame because of your content, or because you broke these Terms, you agree to defend and cover StoryFrame and The AI Method Inc (and its people) for the costs, damages and reasonable legal fees that result.

11. Disclaimers and limits

StoryFrame is provided "as is" and "as available". We work hard to keep it running and to make good videos, but we don't promise it will always be available, error-free, or produce a particular result. To the fullest extent the law allows, StoryFrame is not liable for indirect or consequential losses (such as lost profits or data), and our total liability for any claim is limited to the amount you paid StoryFrame in the 12 months before the claim. Some places don't allow these limits, so they may not fully apply to you.

12. Ending your account

You can stop using StoryFrame and ask us to delete your account at any time. We may suspend or close accounts that break these Terms. Sections 4, 10, 11 and 14 continue to apply after an account closes.

13. Changes to these Terms

If we change these Terms in a meaningful way, we'll tell you by email and ask you to accept the new version the next time you sign in. Your acceptance of each version is kept on record.

14. Law that applies

These Terms are governed by the laws of the State of New York, USA, without regard to its conflict-of-law rules. Disputes will be handled in the state or federal courts located in New York, New York, unless the law where you live says otherwise.

15. Contact

Questions about these Terms: info@theaim.online.