Privacy Policy

Last updated October 23, 2026 · Version 2026-10-23

The short version: we collect what we need to make your videos and run your account. Your files are processed by the AI and technology companies listed below only to make your videos. We don't sell your personal information. You can ask us for a copy of your data, or to delete it, any time.

1. Who we are

StoryFrame is operated by The AI Method Inc. This policy explains what we collect when you use StoryFrame, why, who helps us process it, and your choices. Contact: info@theaim.online.

2. What we collect

Account details: your name, email address, and, if you give them, phone number and birthday. Sign-in is handled by Clerk.
Payment details: handled by Stripe. We see what you bought, your billing status and the last digits of your card. We never see or store your full card number.
Your content: what you type and upload (scripts, documents, audio, music, photos, images, videos, voice recordings, logos), and the pictures, voices and videos StoryFrame makes from it.
Conversations with Director Mode (Jae): your messages and Jae's replies, so your project can continue. Jae may also note problems you run into so we can fix them.
Usage and device information: pages visited, features used, renders made, error reports, approximate location from your IP address, browser and device type.
Your acceptance of our Terms: which version, when, and from which IP address.

3. How we use it

To make your videos, show them to you, and keep your projects and credits.
To run your account and billing, including receipts and reminders (for example, before credits expire).
To support you, fix problems, keep StoryFrame safe, and prevent fraud and abuse.
To improve StoryFrame. We don't use your content to train our own AI models, and we don't sell it.
To send you updates about StoryFrame. You can unsubscribe from marketing emails at any time.

4. Who processes it for us

These companies process data on our behalf, only to provide StoryFrame:

Company	What for
Clerk	Sign-in and accounts
Stripe	Payments and subscriptions
Railway	Hosting the website and databases
Cloudflare (R2)	Storing your uploads and finished videos
Anthropic (Claude)	Writing scenes and Director Mode conversations
Google (Gemini)	Making pictures, listening to audio, watching videos, quality checks
fal.ai, and the models it runs (including OpenAI, Meta, Kling and MiniMax)	Pictures, animation, dancing, lip sync, voices and voice cloning
Groq	Transcribing audio into words
Resend	Sending emails
Sentry	Error reports

When StoryFrame sends your content to one of these providers, it's only to make your video, and we send only what that step needs. Each provider handles data under its own terms and privacy policy. Some of these companies are in the United States; using StoryFrame means your data is processed there.

5. How long we keep it

Your account and projects: while your account is open. When you ask us to delete your account, we delete your projects and personal information from our systems and backups, except what we must keep by law (such as billing records).
Payment records: as long as tax and accounting law requires.
Your acceptance of our Terms: for as long as your account exists and afterwards as a legal record.

6. Your choices and rights

You can ask us to show you, correct, export or delete your personal information, or to stop sending you marketing emails. Email info@theaim.online. Depending on where you live (for example California, or the European Union and the United Kingdom), you may have further rights, including to object to some uses, and to complain to your local data protection authority. We'll never treat you differently for using them.

7. Children

StoryFrame is for adults. Children may appear in videos only when a parent or guardian, who is the account holder, uploads them and is responsible for that choice. We don't knowingly let children under 18 open accounts. If you believe a child has, contact us and we'll remove it.

8. Cookies

We use cookies and similar storage that are needed to keep you signed in and remember your choices, and simple, privacy-respecting analytics to see how StoryFrame is used. We don't use advertising cookies.

9. Security

We protect your data with encryption in transit, access controls, and by limiting who can reach it. No system is perfectly secure. If a breach affects your personal information, we'll tell you as the law requires.

10. Changes

If we change this policy in a meaningful way, we'll tell you by email and on StoryFrame before it takes effect.